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Jack Welsh on 6 Sigma

Environmental Performance

Environmental Performance:

The principles of ISO14001 were adopted once the first six months of turmoil had settled. It was introduced in a stepwise fashion to ensure the organization was not overwhelmed. Evidence of progress was seen in the hazardous waste (RCRA) output. We were able to drop to a quarter of the original amount which meant a corresponding improvement in production yields. An example of change in perspective was the identification of each waste stream with its own SKU number and tracking all movement within the ERP system. This simple action gave a whole new meaning to waste – handling it like a raw material or finished product.

Raw materials transformed into useful product rather than waste is certainly a simple formula for success – benefiting both the planet and the bottom-line.

Statistical Thinking

Without any clearer understanding of Statistical Thinking, which is the philosophical background of 6 Sigma Activity, it could be a very difficult work to have it as the common language in the organization (company).
Today, I will talk about the definition and understanding of Statistical Thinking.
In Glossary and Table for Statistical Quality Control issued by ASQ (American Society for Quality) in 1996 in the U.S.,

It defines Statistical Thinking as;

Statistical Thinking is the philosophy related to study and management based on the three principles.
1) All work occurs in a system of interconnected processes.
2) Variation exists in all process.
3) Understanding and Reducing variation are keys to success.

We do general works inside the organization.  But now we need to change our thinking that work equals process, instead of working itself.  If we change work as process, 5 factors of process, so-called SIPOC should be considered accordingly.  The first step of improvement activity is to clarify what SIPOC are.

Here we simply explain to you about 5 factors in process.
Actually the internal process of organization (company) is one system connected from each department to customer.

Let’s take an example.
There are 3 internal processes in some company; R&D, production and promotion.  We have external suppliers, mainly contractors, and end-users who are our customers.  In each internal process, there is always the customer. In other words, customers are divided into internal and external one.  Once internal customers satisfy with us, it influences to external ones automatically. Each of them has their needs and wants. When we can fulfill what they need and want, it could be a perfect system then.

All processes provide customers with output all the time.   However, the problem is that output is changing, not fixed. We call it variation.  The second step is to accept there is variation in Output. This variation does not occur in Output but in supplier, input or process.

Now we understand there is variation in process all the time. This could be a cause of customer dissatisfaction as well.
For variation, we will handle in detail in the chapter of understanding Variation?

Therefore, the core innovation activity is to reduce Variation to provide customers with a stable output.  For this, we should optimize all processes.  A famous Doctor Deming even mentioned Variation is an evil?  Recently, we respect the diversity of individuals in the company to emphasize the creativity.  If the variation occurs from the diversity, it could be another problem.  So we should consider variety with Variation?

Lean Six Sigma

Lean Six Sigma

Lean Six Sigma is a term that most generically refers to an advanced procedural application of management methods, utilized to improve the performance of a company. All methodologies are based in statistical evidences and complex problem solving techniques using the Define, Measure, Analyze, Improve and Control process, goaled at eliminating current process defects. There have been proven results among many world-recognized companies that have demonstrated the structure and benefit of the Lean Six Sigma applications.

About Us

Welcome to TheSixSigmaWay. We provide Lean Six Sigma training and consulting to clients in various industries across the globe. We focus on the customer needs and tailor our courses accordingly. We customize our training to fit into your expectations and what is most beneficial to your services – as our success is predicated on the success of our students.

Our Instructors: are certified Master Black Belt or Black Belt professionals who have acquired extensive experience and knowledge in lean and Lean Six Sigma consulting, training and coaching.

Our classes: are available online, onsite and as public workshops. They are highly interactive with plenty of demos, exercises, and examples.

Our Vision: Be known as a world-class provider of Lean Six Sigma training and consulting solutions that help professionals and organizations achieve breakthrough improvements

Our Mission: Provide high quality lean six sigma training and consulting to clients to help them reduce costs, increase revenues, and improve customer satisfaction.

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